Company

One team, one written record.

iHayz is the brand of two registered companies, Media Experts LLC in the USA and Media Experts in India, and is run by its founder, Sathish Balakrishnan. The company that signs your contract also issues your invoice and answers for the work. We are reached in writing, and every agreement, invoice and approval sits in the same record.

Everything in writing. A written reply within one business day.
Who runs it

The companies behind the brand.

Your contract and your invoice come from one of these two, depending on where you are.

USA

Media Experts LLC

Signs contracts and NDAs with clients outside India and invoices them in US dollars.

India

Media Experts

Registered in India; GST invoices in rupees for clients in India.

founder

Sathish Balakrishnan

Founder, iHayz.

in writing

hello@ihayz.com

Or send a brief through Start a project below. The reply comes within one business day.

How we deal with clients

The same four habits on every piece of work.

A small team keeps its promises by writing them down. These hold whether the work takes a week or runs for a year.

In writing, no calls

Questions, answers, prices and decisions all arrive as text you can keep. Every message gets a reply within one business day.

One thread per engagement

The brief, the proposal, each update and each approval live in one thread, so anyone on your side can read how a decision was reached.

Your accounts and keys stay yours

Systems run on accounts in your name. When an engagement ends, every key is already in your hands.

Documentation at go-live

You receive a written account of what runs, why it runs that way and how to change it, on the day it goes live.

What we do not do

Three limits, stated before any work starts.

These are written into the proposal as well as this page, so they are part of what you sign.

No ranking or sales promises

We commit to measurements before and after, a clear statement of what the work can reach, and a recorded demonstration of it running. A guaranteed position or a sales figure is not on offer.

No access we have not asked for in writing

Every login we use is requested in the thread, limited to the work and ended when the work ends. Your main hosting login is never on that list.

No work reused for another client

What we build for you stays yours. Your data trains nothing, and white-label work never puts us in contact with your own client.

FAQ

Before you sign.

Send any other question in writing; a written answer follows within one business day.

Which company will my contract be with?

It depends on where you are. Clients outside India contract with Media Experts LLC in the USA and are invoiced in US dollars. Clients in India contract with Media Experts, which issues GST invoices in rupees. Registration and GST details appear on every contract and invoice.

Can you sign our NDA and vendor forms?

Yes. Send the NDA, your vendor onboarding forms, a request for GST details or a W-9 or W-8 in writing, and each one comes back signed by a registered company.

Who does the work?

Whoever scopes your work also builds it. Nothing is handed to a subcontractor you have not met, which is also why we turn some work down.

Can we speak on a call first?

We work in writing only. Send the brief or a question to hello@ihayz.com and a written reply follows within one business day, in the same thread that will carry the whole engagement.

Start

Not sure what you need? Ask in writing.

Tell us in a few lines what takes up your team’s day. A written reply follows within one business day from hello@ihayz.com.