One team, one written record.
iHayz is the brand of Media Experts LLC, a registered company in the USA. The company that signs your contract also issues your invoice and answers for the work. We are reached in writing, and every agreement, invoice and approval sits in the same record.
The company behind the brand.
Your contract and your invoice come from Media Experts LLC.
Media Experts LLC
Signs contracts and NDAs with clients and invoices them in US dollars.
hello@ihayz.com
Or send a brief through Start a project below. The reply comes within one business day.
What you can hold us to, and where it is written.
Six facts that stay the same from one engagement to the next. Each one sits in a document you can point to.
A registered company
Media Experts LLC in the USA. The company that signs your contract also invoices you and answers for the work.
On every contract and invoice
Written, from brief to handover
Questions, decisions and approvals arrive as text you can keep, and each message gets a written reply within one business day.
The engagement thread
Money waits for a person
Refunds, payments and anything else that moves money are prepared by the agent and released only by the person you name.
The proposal and the audit trail
Staging before go-live
Each system runs on a copy of your setup first, with a recorded walkthrough. It goes live when you approve it.
The staging record
Your accounts and your data
Systems run on accounts in your name and your data trains nothing. Any access we use is asked for in writing and ends with the work.
The proposal
Handover at go-live
What runs, why it runs that way and how to change it, handed over on the day it goes live, with every key already yours.
The handover note
The same four habits on every piece of work.
A small team keeps its promises by writing them down. These hold whether the work takes a week or runs for a year.
In writing, no calls
Questions, answers, prices and decisions all arrive as text you can keep. Every message gets a reply within one business day.
One thread per engagement
The brief, the proposal, each update and each approval live in one thread, so anyone on your side can read how a decision was reached.
Your accounts and keys stay yours
Systems run on accounts in your name. When an engagement ends, every key is already in your hands.
Documentation at go-live
You receive a written account of what runs, why it runs that way and how to change it, on the day it goes live.
Three limits, stated before any work starts.
These are written into the proposal as well as this page, so they are part of what you sign.
No ranking or sales promises
We commit to measurements before and after, a clear statement of what the work can reach, and a recorded demonstration of it running. A guaranteed position or a sales figure is not on offer.
No access we have not asked for in writing
Every login we use is requested in the thread, limited to the work and ended when the work ends. Your main hosting login is never on that list.
No work reused for another client
What we build for you stays yours. Your data trains nothing, and white-label work never puts us in contact with your own client.
Freelancer, iHayz or an agency.
Seven questions worth asking whoever builds it. Every proposal we send answers the same seven in writing.
| Question | Freelancer | iHayz | Agency |
|---|---|---|---|
| Scope written before work starts | Often a chat message | In the proposal | After calls and a quote |
| Who does the work | One person across every task | Whoever scoped it also builds it | Junior staff, with a supervisor |
| Tried on staging before live | Varies | Always, with a recorded walkthrough | Usually |
| Money actions wait for a named person | Rarely built in | Designed in from the proposal | Varies |
| Access you grant | Full admin login | Only what the work needs, asked in writing | Full access |
| Handover documents | Rarely | At go-live: what runs and how to change it | Often |
| Care after launch | A new booking each time | Optional monthly engagement | A retainer |
The marks describe the usual case, not every freelancer or agency. What we commit to is written into each proposal.
Before you sign.
Send any other question in writing; a written answer follows within one business day.
Which company will my contract be with?
Your contract is with Media Experts LLC in the USA, and you are invoiced in US dollars. Registration details appear on every contract and invoice.
Can you sign our NDA and vendor forms?
Yes. Send the NDA, your vendor onboarding forms, a W-9 or W-8 request in writing, and each one comes back signed by a registered company.
Who does the work?
Whoever scopes your work also builds it. Nothing is handed to a subcontractor you have not met, which is also why we turn some work down.
Can we speak on a call first?
We work in writing only. Send the brief or a question to hello@ihayz.com and a written reply follows within one business day, in the same thread that will carry the whole engagement.
Not sure what you need? Ask in writing.
Tell us in a few lines what takes up your team’s day. A written reply follows within one business day from hello@ihayz.com.