Work
AI Agent Case Studies
Our own systems, built and tested before any client’s.
Each case study follows one system from its first test to live traffic: the faults we found, what we changed and a source for every figure. A client appears here only with their written permission.
Every figure on these pages comes from the system’s own log.
All case studies
Inbox Agent9 min read
Instagram AI Agent Case Study: Our Own Inbox, Live in Four Days
How we put an Instagram inbox agent live on our own account: an allow-list, a refund it would not answer, two bugs caught early, every figure sourced.
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Site assistant7 min read
AI Chatbot Testing: What Broke When We Attacked Our Own Assistant
We spent a day attacking our own public site assistant: 131 conversations, 33 faults reproduced, 27 fixed the same day and one security bug closed.
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